Meter Reading

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a plastic or concrete box. Remove the lid by using a tool such as a large screwdriver. 

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter there is either a digital screen or large display with numbers and a dial.

We are currently in the process of changing all meters to digital read meters.

For a DIGITAL meter, read the numbers from left to right.  The last two numbers on the right - after the decimal- is hundredth of a gallon and does not appear on your billing statement.  The plus sign in the circle indicates water is going through the meter, this is the leak indicator.

For a MANUAL read meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. The little triangle is a leak indicator, if it is spinning, water is going through the meter. 

Compare the reading to what your bill states as your current reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

Do you need to check for leaks?